FREQUENTLY ASKED QUESTIONS
Below are some of our most frequently asked questions. If you still can't find the answer to your question please email firstname.lastname@example.org call us and ask for a member of the eCommerce Team!
Your Auer Steel login is always the email address and the password that you registered with. If you do not know your password click login and select “Forgot My Password?”.
The Auer App uses the same login as AuerSteel.com.
No, AuerSteel.com and our training site (Configio) use their own unique logins. If you do not have a login to access our Configio training site please register here.
Click login and then click on “Forgot your password?”
Please double check that your account number has been entered in correctly. If it is still asking for a security code, please call 763-450-9236 and we can help you with your registration.
Please make sure that you are logged in. If you are logged in, it will show your name in the upper right-hand corner. If you do not see your name here, please click “Login” and sign in using your email address and password. Pricing is only available after login.
There are two ways to access your invoices. After you login, select either Order History or View Invoices.