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Registration & Payment Policy You may register electronically, by phone, fax or mail. Upon registration and in advance of the program, your account will be billed the course fee. Cancellation & Refunds You may cancel your reservation up to one business day prior to the program and receive full refund of the course fee. Anyone who fails to attend without properly canceling will be liable for the total fee. Substitutions will be accepted. If Auer Steel cancels the course, you will be refunded the full course fee Training Library Auer Steel has developed a training library for contractor use. This library contains installation, service, sales and product training materials which may be checked out and returned by any contractor having an open account. Much of this material is designed to train your people, at your office or on their own time. If you would like to check out any material, please call the Training Department or contact your Auer Steel salesperson.There will be a deposit required for the use of any training material. This fee will be the purchase price of the trainers materials, for instance slides and/or videos. You may keep the materials which means the deposit will not be refunded or you may return the materials and your account will be credited 90% of your initial deposit. The cost of student training books will be charged to your account and you may purchase as many as you wish. Contact Kathy Lund to sign up for any of the listed training courses.
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